Data protection

Kištra j.d.o.o. undertakes to provide maximum protection of your personal data by collecting only the necessary, basic information about customers and users that is necessary to fulfill our obligations. We will use your personal information in accordance with the purpose for which you entrusted it to us. Kištra collects, processes and uses personal data only with your permission and in accordance with legal regulations.

Regarding data privacy and in accordance with the General Regulation on Personal Data Protection (GDPR), Kištra undertakes to inform customers about the usage of the collected data, regularly give customers the opportunity of choosing the use of their data, including the possibility of deciding whether or not to give their name remove from the newsletter the list of subscribers or from the list of customers whose data are used for marketing purposes or for internal statistical processing. All user data is strictly kept and is only available to employees who need this data in the work environment. All employees of Kištra j.d.o.o. and business partners are responsible for adhering to the principles of privacy.



We use your personal data when processing and executing orders and processing payments. We need personal information; name, surname, address, e-mail, mobile phone number are shared with partners suppliers, delivery services, accountants and used in the fiscal cash register. The stated personal data are protected by the contract we have with third parties and will not be used for any purpose other than for the delivery of the ordered packages. If you do not agree with these terms and conditions and other terms of purchase, please do not use the Kištra online store or web shop.

Additionally, with your explicit permission when placing orders through our web shop, we will collect the same data necessary for the execution of the order (name, surname, address, e-mail, mobile phone number) for the purpose of further internal statistical data processing.

All employees of Kištra j.d.o.o. and business partners are responsible for adhering to the principles of privacy.

Kištra j.d.o.o. does not use customer data for marketing campaigns.


User Generated Content

User generated content (UGC) refers to content generated by the customer. In other words, it is any content
created for the company by the customer either for the purpose of praise, promotion, etc. For each use of content generated by the customer, they will be
asked in advance if they agree with the publication and use of their personal data of any sort to be given or described in the given content. We emphasize
that without the express consent of the customer we will not and cannot publish any user generated content on our social networks
or website. Special consents have been created for such cases, which also mean confirmation to customers that they have agreed to provide us with certain
personal data and their content for use.


Modification, deletion and access to personal data

For all data for which you have given us consent at any time in the cases described above that we may use it for the stated purposes, you may at any time request a change, deletion and insight. All you need to do is contact us at and give us further instructions on how to handle your information.


More information on the Privacy Policy

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